idesk

claims

claims must be filed within 15 calendar days from date of delivery, otherwise claims will not be approved by the carrier based on shipping industry standard

claims form

invoice number*
dealer name*
customer's full name*
customer's email*
phone*
claim type*
If freight damage, was the damage noted on the Bill of Lading or POD?*
Has the product ever been taken out of the original packaging?*
Has the product been assembled by the dealer?*
claim description (please include product collection and finish/model)*
File 1 Upload*
Accepted file types: jpg, tif, png, pdf, Max. file size: 10 MB.
File 2 Upload
Accepted file types: jpg, tif, png, pdf, Max. file size: 10 MB.
File 3 Upload
Accepted file types: jpg, tif, png, pdf, Max. file size: 10 MB.
File 4 Upload
Accepted file types: jpg, tif, png, pdf, Max. file size: 10 MB.
File 5 Upload
Accepted file types: jpg, tif, png, pdf, Max. file size: 10 MB.
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